“Organisation and staff are very good. Robert is really good and takes care in every individual”

---

“The staff have been a positive step in helping my recovery” 

---

“PROMIS is a wonderful place full of hope and wisdom” 

---

“Everyone is lovely and I trust them with my problems” 

---

“The counselling team are always there for you” 

---

“The positive energy of PROMIS is very important, thank you” 

---

“All staff are very helpful and cheerful” 

---

“Everyone is very helpful and I feel people take notice of you each as an individual” 

---

“The staff are all very patient and understanding even when the patients are being difficult or just playing dumb or being in denial.” 

---

“Counsellors here at PROMIS are excellent” 

---

“The counselling staff are accessible, encouraging and experienced.  The fact that they are in the majority ex addicts themselves is crucial.” 

---

“Robert's work is simply a treasure”