“Organisation and staff are very good.”

“The staff have been a positive step in helping my recovery” 

“PROMIS is a wonderful place full of hope and wisdom” 

“Everyone is lovely and I trust them with my problems” 

“The counselling team are always there for you” 

“The positive energy of PROMIS is very important, thank you” 

“All staff are very helpful and cheerful” 

“Everyone is very helpful and I feel people take notice of you each as an individual” 

“The staff are all very patient and understanding even when the patients are being difficult or just playing dumb or being in denial.” 

“Counsellors here at PROMIS are excellent” 

“The counselling staff are accessible, encouraging and experienced.  The fact that they are in the majority ex addicts themselves is crucial.”